At Inspired by Children, we are committed to delivering high-quality services that meet the expectations of our clients. Our services are tailored to ensure that each client receives personalized and professional support. Given that we provide services rather than physical products, we do not offer a standard refund policy, as services, once rendered, cannot be undone.

However, we value the satisfaction of our clients, and your feedback is essential in helping us improve our offerings. If you feel that the service you received did not meet your expectations, we encourage you to contact us directly. We will do our utmost to address your concerns.

Steps for Handling Refund Requests:
1. Contact Us: If you are dissatisfied with the service provided, please reach out to us using the contact form available on our website. Include all relevant details regarding your experience, so we can fully understand the issue.

2. Review of the Case: Upon receiving your request, our customer service team will review your case thoroughly. This may involve discussions with the service provider or a review of any documentation or communications relevant to the service in question.

3. Resolution and Communication: After our review, we will reach out to you within 7 business days to discuss the matter further. Our goal is to find a satisfactory resolution, whether it be an improvement in the service offered, additional support, or, in exceptional cases, a partial or full refund.

4. Refund Process (If Applicable): If a refund is deemed appropriate, it will be processed within 14 business days after our final communication with you. Refunds will be issued using the same payment method used for the original purchase.

Important Notes:
– Refund requests must be submitted within 30 days of receiving the service.
– Refunds may only be granted in cases where it is determined that we did not fulfill our obligations as outlined in the service agreement or where service quality fell short of our standards.
– Refunds are not guaranteed and will be considered on a case-by-case basis.
– Our refund policy is designed to comply with the applicable laws and regulations of the United Arab Emirates.

Legal Compliance
In compliance with the UAE’s Consumer Protection Law (Federal Law No. 24 of 2006), Inspired by Children ensures transparency and fairness in all our business dealings. While the law allows for refunds and exchanges for products, service-based businesses like ours are not obligated to offer refunds unless a failure in the service delivery has been proven.

We remain committed to addressing all client concerns professionally and promptly. Should you have any legal concerns regarding our services or the refund process, please feel free to contact us directly.